Support

Help Center

Quick answers for account access, private leagues, auctions, drafts, scoring and reporting problems.

Last updated: September 2026

Account and sign-in

I cannot sign in

Check that you are using the same sign-in method you used when creating the account. For email/password accounts, use the Forgot password option. If your account requires email verification, complete the verification link first.

I forgot my password

Open the sign-in modal, select Email, enter your email address and choose Forgot password. For privacy, AuctionVerse does not confirm whether an email is registered.

Leagues

I cannot join a league

Confirm the invite code, make sure you are signed in, and check whether the league has reached its team limit. If the league is private, only use an invite code shared by its commissioner.

I created a league but cannot start

Start requirements vary by sport and format. A league may require enough teams, a configured player pool, valid managers, completed readiness checks or other setup before auction/draft start.

Auctions and drafts

A bid or pick did not go through

Refresh the room and check your connection, remaining budget, squad capacity, current player/pick and timer state. Real-time state can change before a delayed request reaches the server.

The timer ended

Depending on the mode and current state, the platform may finalise a valid auction result, mark a player unsold, skip or advance a draft pick, or require commissioner action.

Fantasy scoring

Why did points change?

Sports-data providers can correct statistics after a match. AuctionVerse may recalculate fantasy points when the underlying data changes.

Why are points pending?

Player statistics may not be available immediately after kickoff or full time. Points can remain pending until the relevant match data is successfully synced.

Security and abuse

For account compromise, suspected cheating or serious abuse, contact support. Security researchers should use the Responsible Disclosure process.

Contact support

Email arghyaghosh574@gmail.com. Include the problem, league name or invite code if relevant, approximate time of the issue, and screenshots that do not expose passwords or authentication tokens.